1. Our Commitment to Privacy

Toog Design (ABN: 54 718 394 743) is committed to protecting your privacy. We manage your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2. Information We Collect

We collect personal information necessary to provide our design services and operate our website. This includes:

• Contact details: Name, business name, email address, and phone number.

• Project data: Design briefs, brand assets, and feedback.

• Payment data: Invoicing and payment details (processed securely via third-party gateways).

3. How We Use Your Information

We use your personal information to:

• Provide design quotes, concepts, and final deliverables.

• Communicate about your project and manage our business relationship.

• Send invoices and process payments.

• Improve our website user experience. 

4. Disclosure of Personal Information

We do not sell your data. We only disclose your information to trusted third-party service providers who assist us in running our business, such as:

• Cloud storage and project management tools.

• Web hosting providers and IT support.

• Accounting software platforms.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Data is stored securely on password-protected, encrypted systems. 

6. Access and Correction

You have the right to access the personal information we hold about you or request corrections. Please contact us at enquiries@toogdesign.com to make a request. 

7. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us directly. If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).